top of page

Privacy Policy for Lumina Travel

1. Introduction

Lumina Travel ("we," "us," or "our") is committed to protecting the privacy of our clients ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services.

​

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, address, email address, phone number, and other contact details.

  • Travel Details: Destination preferences, travel dates, accommodation choices, and special requests.

  • Payment Information: While we may collect basic billing information, we will never ask for your credit card security code (CVV) or any sensitive credit card details directly. Instead, we use secure third-party platforms to process payments, where you will receive a secure link that expires after a set time to complete your transaction safely.

​

3. How We Collect Information

We collect information through:

  • Direct Interactions: When you fill out forms, make bookings, or communicate with us via email or phone.

  • Automated Technologies: As you interact with our website, we may collect technical data automatically using cookies and similar technologies.

​

4. Use of Your Information

We use your information to:

  • Provide and manage our travel services.

  • Process payments and manage bookings.

  • Communicate with you regarding your travel plans.

  • Personalize your experience and offer tailored services.

  • Comply with legal obligations and enforce our terms and conditions.

​

5. Sharing Your Information

We may share your information with:

  • Service Providers: Such as airlines, hotels, and tour operators to fulfill your travel arrangements.

  • Third-Party Vendors: Who provide services on our behalf, including payment processing and marketing.

  • Legal Authorities: When required by law or to protect our rights.

​

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

​

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your personal information.

  • Object to or restrict the processing of your data.

  • Withdraw consent at any time where we are relying on consent to process your data.

​

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can set your browser to refuse cookies; however, some features of our site may not function properly as a result.

​

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website.

​

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

bottom of page